Alternate Format & Assistive Technology Coordinator

🔍 Vice Provost for Student Affairs, Stanford, California, United States

New

📁: Student Services

📅   : 5 days ago Post Date

📅   : 104591 Requisition #

This is a 4 year fixed term position.

JOB PURPOSE:

Stanford University has an immediate opening for an Alternate Format & Assistive Technology Coordinator in the Office of Accessible Education (OAE). This position will be in the Division of Student Affairs, which supports many student experiences outside the classroom in our residences, community centers, student organizations, health center, career education center, and more.

The mission of the Office of Accessible Education (OAE) is to promote an accessible and inclusive environment for all students with disabilities. Through both academic and housing accommodations, we work to mitigate physical and attitudinal barriers that students might face. We are dedicated to supporting students with disabilities, so they have access to perform at their academic potential. We also strive to promote the inclusive environment they need to experience full membership in our diverse Stanford community.

CORE DUTIES*:

Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
○ Oversee legally mandated alternate format services by reviewing and prioritizing course materials for remediation, researching and providing accessible versions, and communicating with students regarding the status of their materials. Create and manage student-specific remediation jobs in OAE | CONNECT, ensuring accurate record-keeping and timely dissemination of completed materials via Canvas. Prioritize tasks based on difficulty, deadlines, and course schedules, while coordinating with the Alt Format team and Alternate Format & Assistive Technology Manager to ensure all services are delivered effectively.
Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).

○ Independently recommend assistive technology, resources, and OAE processes to students, based on approved accommodations and policies. Collaborate with students, Disability Advisors, faculty, and staff to assess needs and manage expectations

Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
○ Respond to inquiries and provide training on alternate format services and assistive technologies, including self-service options like SCRIBE and enterprise solutions such as Speechify, enhancing accessibility resource awareness among students, staff, and faculty.
Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.

○ Build reports and track alternate format production data pulled from Salesforce; consolidate student and OAE staff feedback; develop and make recommendations to enhance the alternate format operational processes and assistive technology offerings.

Identify trends, perform needs analysis, and participate in the implementation and testing of new technology.
○ Independently analyze and track OAE alternate format and assistive technology trends and needs, participate in the review and implementation of new assistive technologies available for staff and student use.
May provide oversight with the administration of financial processes such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.

○ Independently analyze and track OAE alternate format and assistive technology trends and needs, participate in the review and implementation of new assistive technologies available for staff and student use.

May train and supervise other staff, volunteers, students and temporary workers.
○ May provide training to staff members, both internal and campus partners on the self-service alternate format resources (e.g., SCRIBE); enterprise assistive technologies (e.g., Speechify); and other accessibility resources.
Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

Strong written and verbal communication skills.
Basic computer skills, including experience with Microsoft Office Suite and Google drive.
Basic analysis and problem solving skills.
Customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

Certifications and Licenses:

None

PHYSICAL REQUIREMENTS:

Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

WORKING CONDITIONS:

Hybrid position with 2-3 days onsite
Able to work on evenings and weekends, as needed

WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $66,560 to $80,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

HOW TO APPLY:

We invite you to apply by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a one-page cover letter along with your online application.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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