Weekend Library Specialist

Note: This 50% schedule requires weekend and evening hours.  Benefits for this job require employee contribution.

The Stanford Libraries seeks a collaborative, dynamic, outgoing and service-oriented Weekend Library Specialist to provide outstanding frontline customer services for the Library Circulation team at the Cecil H. Green Library. This 50% (20 hrs/week)  with a Friday-Sunday schedule. Additional hours may be available.

Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant. We seek a team member who is ready to share their skills and perspectives in a highly collaborative environment. We value colleagues who perform effectively in and contribute successfully to a diverse, multicultural workplace environment.

About Stanford Libraries:

Stanford Libraries is a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace, and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries.

About the Position:

The Weekend Library Specialist is a member of the Circulation team, and primarily staffs the service desks, with direct customer service responsibilities for most of the shift. The Specialist will develop broad knowledge about library services, policies, and resources and effectively communicate these to our patrons. The Specialist assists users with our catalog and finding materials within our building and answering a variety of library and campus-related questions and performs routine transactions such as book check-in and check-out. As a backup to our entry Welcome Desk, the Specialist performs visitor registration and bag inspection. At the Media Center, the staff member will help patrons use materials (microfilm, DVDs, video games) and related equipment. The Specialist makes referrals to supervisors, other library departments, and engages Public Safety for emergencies as needed.

When serving as a backup to our service desk, the Library Specialist will also process new books, prepare returned books, and help with project work in the Stacks (such as helping manage shelved collections, finding items that need records updated, shifting book collections and performing shelving) or assist in the Media Center. In support of the Resource Sharing & Digital Delivery team, the Specialist may scan books to create PDF files of chapters or articles or pull books for lending to other libraries.

We are looking for a reliable, flexible, communicative, ready-to-learn individual who enjoys customer service and working as part of a team.

Work Schedule:

Academic Year:

●       50% schedule:  Fridays 3:45pm-7:45pm (closing the building) Saturday 9:45a-6:45p, Sundays 12a-9p (1-hr meal periods).

Additional hours may be available on Thursdays 6 pm-10 pm.

During Intersessions (week between academic quarters) and summers, hours will change due to building schedule changes.  Occasional overtime hours may be required, especially during quarterly exam weeks.

Core Duties*:

Public Interaction, including job duties such as:

●       Perform routine circulation functions such as checking books out to users and managing holds and returned books.

●       Perform routine library privileges services (such as issuing and updating access and borrowing cards) according to established policies and procedures.

●       Assist patrons with access problems, route problems to supervisor

●       Release keys and combinations to assigned study spaces and lockers

●       Answer informational questions in person and via email with clarity, accuracy and professionalism

●       Instruct users in the use of library catalog and other basic informational resources

Materials Processing, may include job duties such as:

●       Receive and prepare new acquisitions and items paged from off-auxiliary libraries

●       Process new books prior to shelving and notify requesting patrons of availability

Collection Maintenance, may include job duties such as:

●       Screen and evaluate circulated materials for a variety of treatment options (i.e. repair, bindery)

●       Perform searches for missing items

●       Perform and monitor material transfers between locations

●       Perform stacks maintenance activities (shelving, shifting, book pulling) and quality control checks on stacks

●       Use regular reports to identify materials needing record updates or transfers

Computing Support, including job duties such as:

●       Use on a daily basis common computer program such as word processing, spreadsheets, Google Suite, Microsoft Outlook, Slack and internet browsers.

●       Monitor library email account and reports

●       Assist users and perform basic troubleshooting for library technology such as photocopiers, printers, microfiche readers, etc.

Building duties, may include job duties such as:

●       Opening and/or closing activities such as managing doors, lights and computers

●       May perform walk-throughs to monitor or clear the building of all patrons

●       Investigate door alarms, report building or patron incidents to supervisors, Facilities and/or public safety as appropriate

Assist in supervision, including job duties such as:

●       May assist with training student or hourly staff in routine service desk operations or routine collection maintenance activities, usually through demonstrating, shadowing, or answering questions. May assist supervisor in hiring activities.

* - Other duties may also be assigned

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.