Undergraduate Student Services Specialist

🔍 School of Humanities and Sciences, Stanford, California, United States

New

📁: Student Services

📅   : 23 hours ago Post Date

📅   : 104645 Requisition #

The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 24 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university’s largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day.

Department/Program Description: The Department of Art & Art History is an interdisciplinary department offering undergraduate and graduate degrees in art history, art practice, documentary filmmaking, and film and media studies. The core values of our department include integrity, respect, inclusion, creativity, service, and stewardship. The Department of Art & Art History is committed to building an equitable, antiracist, and non-discriminatory environment that empowers all students, staff, faculty, and community members. Department courses offer opportunities for students to gain enhanced understanding of the meaning and purpose of the arts, their historical development, and their role in society through practical engagement with a variety of physical and digital media and theoretical and critical study.

Position Summary: The Department of Art & Art History in the School of Humanities and Sciences is seeking applicants for the position of Undergraduate Student Services Specialist to serve as the primary resource for undergraduate students in department majors and minors, provide curriculum and teaching support to faculty, and support the summer internship program. Reporting to the Assistant Director of Student Services, this position will provide administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Resolve routine issues of limited scope within own work area using general guidelines and standards or precedents as reference.

This is a 100% FTE, continuing position non-exempt position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need.

CORE DUTIES:

Attend monthly department meetings, providing routine updates on university practices and guidelines to faculty and staff.
Partner with the Assistant Director of Student Services to oversee undergraduate degree progress, address program-specific curricular needs and ensure the department remains in alignment with university policy.
Collaborate closely with the Director of Undergraduate Degree Programs on recruitment, curriculum development, and internal honors processes.
Support in the planning and development of the department’s annual commencement and diploma ceremony.
Research and resolve student issues, escalating complex cases to relevant staff within and outside the department.
Review documents and forms for completeness, track files for follow up and distribute for review.
Research and resolve routine issues, refer complex issues to other staff.
Input data, update electronic databases, web sites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.
Coordinate logistics for outreach activities, meetings, and events.
Respond to routine inquiries from students, faculty, external constituents, and staff.
Serve as a subject matter resource to students and other departments.
Contribute to general office administration and process improvements.
May train and direct day to day activities of student and temporary workers.
Oversee room scheduling for meetings, events, and exams.

* Other duties may also be assigned.

EDUCATION AND EXPERIENCE:

Associates degree and one year of relevant experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong written and verbal communication skills.
Basic computer skills, including experience with Microsoft Office Suite.
Customer service skills.
Basic office administration skills.
Ability to learn compliance with legal, financial, and university policies and external regulations.

In addition, preferred requirements include:

● Bachelor’s degree preferred.

PHYSICAL REQUIREMENTS:

Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

The expected pay range for this position is $22.88 to $36.54 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

● Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

● A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

● A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

● Discovery and fun. Stroll through historic sculptures, trails, and museums.

● Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants

requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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