Telecommunications Technician 2

🔍 Business Affairs: University IT (UIT), Redwood City, California, United States

📁: Information Technology Services

📅   : Nov 05, 2024 Post Date

📅   : 105114 Requisition #

This position is represented by SEIU Local 2007 and the collective bargaining agreement between the university and SEIU Local 2007 governs the terms and conditions of employment.

TELECOMMUNICATIONS TECHNICIAN II

10/23/24 A37

This is a fully onsite position.

Responsibilities:

Technicians at this level independently perform the duties described in the lower level; in addition, they independently develop installation instructions and procedures. These higher-level assignments normally require study and analysis of procedures, layouts, precedents and several possible course of action. Assignments may include quality control and provision of direction or technical assistance to other workers.

In assigning work to the Principal Telecommunications Technicians, the supervisor outlines system requirements and provides general instructions as to scope objectives time limitations, and priorities. The technician will collaborate with the supervisor for consultation and advice where significant deviations from standard principles and practices must be made.

Characteristic Duties:

In addition to the duties performed by the Telecommunications Technician I, employees assigned to the Telecommunications Technician II classification:

Voice

Using CS2100 Map Activity Position (MAP) accounts log into the CS21100 and compare new and installed lines for proper data fill (enabled features) against TMIS records.
Using MAP run diagnostics on specific telephone lines
Using Cisco Call Manager compare new and installed lines for proper data fill (enabled features) against TMIS records.
24X7 on-call response within 30 minutes of notification for after-hours troubles.

Data

Test and repair data connections reported as defective; replace defective switching components as necessary.
24X7 on-call response within 30 minutes of notification for after-hours troubles.
Assign and document IP addresses in NETDB as required.
Use NETDB to identify IP addressing problems.
Diagnose physical and logical data network problems with a datalink analyzer.

Card System

Install and test all new card reader and cash register locations.
Install and test new door access readers
Update TMIS documentation when defective hardware has been replaced.
24X7 on-call response within 30 minutes of notification for after-hours troubles.

Special Circuits

Assist client in connecting their equipment
Provide first level maintenance response for all special circuit problems
Update TMIS documentation on device addressing when defective hardware has been replaced.
24X7 on-call response within 30 minutes of notification for after-hours troubles

Qualifications:

In addition to the qualifications required for Telecommunications Technician I, Telecommunications Technician II must have:
Knowledge of basic AC and DC circuit theory, including the understanding and use of Ohm’s law and the meaning of various electrical quantities
A thorough working knowledge of various tools required for installation and maintenance
Ability to fault locate defects in existing interbuilding/intrabuilding telecommunication facilities employing analysis along with the results obtained from the test equipment
Ability to troubleshoot and isolate wiring and device failures and implement a solution
Understand testing apparatus to resolve data and network applications
A valid California driver’s license and a good driving record at all times
Ability to lift and move heavy objects up to 70 lbs. required
High School diploma or GED

Certifications desired:

Cisco VoIP
Fiber: Fluke, Light Brigade or Corning
BICSI Certification: Installer Level II or higher
Leviton and Systemax Contractor Connector Certification
Network training
AS degree

The expected pay range for this position is $50.20 (Step 11) to $60.72 (Step 20) per hour. Placement in the pay range is subject to the applicable collective bargaining agreement. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information