Job Title: Student Services Officer 1
Working Title: Summer Bridge Program Associate
VPUE Unit: Academic Advising
Location: Hybrid (at least 3 days on campus each week); onsite while programs run in summer
Job Code: 7501
Job Grade: F
Exemption Status: Exempt, 100%FTE, Continuing
Heralded as a hub of undergraduate innovation, the Office of the Vice Provost for Undergraduate Education (VPUE) creates and sustains meaningful interactions between students and faculty both within and outside the classroom. As a collaborative team member of VPUE, you have a unique opportunity to advance and support programs that touch and enhance the lives of every undergraduate student at Stanford.
https://undergrad.stanford.edu/academic-advising-stanford/welcome
The Office of Academic Advising seeks a Program Associate for Summer Bridge Programs, designed to foster academic preparation, build community, and equip students with the tools and confidence they need to succeed and feel a sense of belonging as they begin their Stanford education.
Two distinct Summer Bridge Programs currently serve incoming first-year students and rising sophomores. The program for incoming first-year students is a six-week academic bridge to the fall quarter that includes both online and residential options and aims to serve 250 to 300 total students between both tracks.
The program for rising sophomores is a summer residential program for eight weeks of curricular and co-curricular experiences for 50-75 first-generation or low-income (FLI) students who earn academic units by taking a class and gain valuable experiential learning through participating in faculty-led research projects. Both programs are a key part of VPUE’s Leveling the Learning Landscape (L3) initiative, a multi-year strategic effort to equalize educational access and opportunity for all Stanford undergraduates through curricular innovation and institutional reform.
The Program Associate reports to the Director of Summer Bridge Programs and is part of a team that includes an Assistant Director of Academic Programming, an Assistant Director of Experiential and Co-Curricular Learning, and other student and temporary staff. The Program Associate partners with the Summer Bridge Programs team to administer and support summer and academic year programming, achieving desired outcomes in alignment with L3 and University priorities.
Beyond the Summer Bridge Program team and colleagues within Academic Advising and VPUE, the Program Associate will collaborate closely with colleagues and teams in the Office of the Vice Provost for Student Affairs, Summer Session, Residential and Dining Enterprises, and the three undergraduate schools to run programs and ensure coordinated support for FLI and other students. As a staff member in the Office of Academic Advising, the Program Associate will serve on unit-wide functional work teams, assist with other key Advising program events and initiatives and generally contribute their expertise and experiences to ensure the operational success of the Office’s responsibilities and priorities.
In this role, you will:
● Collaborate with the Summer Bridge Programs staff team to develop, implement, and improve summer and academic-year programs
● Manage outreach and all logistics for student application processes, course scheduling, and enrollment
● Advise students and refer to campus resources when appropriate
● Manage mailing lists and e-mail addresses
● Respond to routine inquiries
● Create and update content for the Summer Bridge Programs website and social media accounts
● May assist the Director and Assistant Directors with data collection and administration of surveys
● Coordinate housing, dining, travel, and other program logistics for summer program participants
● In collaboration with the Assistant Directors, develop, coordinate, and implement academic and social events (in-person and virtual) for participants in coordination with campus partners
● Process financial transactions and reimbursements and follow-up to resolve issues; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies
● Organize online file system to improve efficiency
● Recruit, hire, and manage student workers
● Work extended hours during the summer months and especially while the programs are in session. Expected to work onsite five days a week during summer programs.
● May live on campus within the residential community alongside the students during the program.
● Frequently sit and perform desk-based computer tasks. Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, and lift, carry, push, and pull objects that weigh up to 10 pounds.
**The job duties listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
To be successful in this role, you will bring:
● Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.
● Knowledge and experience working with programs supporting first-generation and/or low-income students
● Experience in education and/or student services fields
● Strong written and verbal communication skills.
● Basic computer skills, including experience with Microsoft Office Suite.
● Basic analysis and problem-solving skills.
● Customer service skills.
● Relevant computer systems/technology experience.
● Understanding of financial transactions.
● Ability to learn and understand compliance with legal, financial, and university policies and external regulations.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the job's essential functions.
About the Office of the Vice Provost for Undergraduate Education (VPUE)
As the designated gateway to undergraduate education at Stanford, VPUE strives to connect students intellectually with the full range of our educational opportunities and to promote the active engagement of all faculty, instructors and staff with undergraduate students.
For undergraduates, VPUE is the nexus for programs and initiatives that help students define and achieve their intellectual ambitions and develop a sense of civic purpose at Stanford. These include investigative introductory courses taught by esteemed faculty, targeted classes in writing and rhetoric, undergraduate research support, academic advising and mentoring, overseas and off-campus study programs, evidence-based and inclusive learning and teaching practices, and opportunities to pursue public service campus-wide. For faculty, VPUE serves as a principal conduit for furthering interaction with undergraduates and discovering ways in which working with students can enrich one’s research agenda. VPUE collaborates with faculty, staff and students to provide the world-class experiences for which Stanford is known. All VPUE resources are dedicated to involving faculty with the undergraduate experience, connecting students with transformative opportunities and fully realizing a liberal education at Stanford.
The Office of Academic Advising directly impacts the experience of Stanford undergraduates in three major ways: first year and transfer student transition; pre-major and pre-professional advising; and academic standing and petitions. As the hub of critical aspects of the undergraduate experience, the entire Advising staff is highly visible in the lives of undergraduates. Advising staff is also uniquely responsible for and responsive to issues and concerns from parents regarding students’ transition to college and their academic welfare over the course of their undergraduate years.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven individuals to impact the future of our legacy. Our culture and unique perks empower you with:
● Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing opportunities. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
● A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
● A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
● Discovery and fun. Stroll through historic sculptures, trails, and museums.
● Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
*-Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
The expected pay range for this position is $77,397 to $87,253 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
How to Apply
If you’re ready to work for an organization that nurtures diversity, respect, professional development and a supportive work-life balance, we invite you to explore this opportunity and apply online. To be considered, please submit a cover letter and resume along with your online application. Your one-page cover letter should briefly describe your interest in the position and your background and experience in working with undergraduate students as they explore academic and co-curricular choices.
Completed applications will be reviewed on May 23, 2025.
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