Student Services Officer

To be successful in this position, you will need:

• • Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.
  • Strong written and verbal communication skills.
  • Basic computer skills, including experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google applications (Drive, Docs, Sheets, Slides and Forms).
  • Basic analysis and problem-solving skills.
  • Customer service skills.
  • Relevant computer systems/technology experience.
  • Understanding of financial transactions.
  • Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

In addition, our preferred qualifications include: 

• • Experience working in higher education with undergraduate and/or graduate students, and familiarity with academic systems and policies; experience with Stanford University systems and policies is a plus.
  • Flexible, open-minded, and collaborative work style.
  • Exceptional team player, ready to support others to achieve common goals.
  • Excellent interpersonal skills, diplomacy, and judgment.
  • Demonstrated ability to work effectively with students from diverse backgrounds.
  • Strong planning and organizational skills.
  • Ability to work independently under minimal supervision.
  • Proficiency with computer applications Asana, Qualtrics, Zoom and Slack is a plus.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. 

The expected pay range for this position is $32.00 to $40.86 per hour. 

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

How to Apply
We invite you to apply for this position by clicking on the “Apply for Job” button. Please include with your application a CV or resume and a cover letter that speaks to your interest and qualifications for the role.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford welcomes applications from all who would bring additional dimensions to the University’s research, teaching, and clinical missions.