Student and Postdoctoral Affairs Manager (Hybrid)

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Student Services
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104859 Requisition #

The Department of Biochemistry is a dynamic and growing department within the Stanford School of Medicine whose mission is centered on fundamental discovery in the basic sciences, the mentorship and development of our trainees, and fostering a strong scientific community. Our scientific topics in our research laboratories range from atomic level investigation of biomolecules to integrated studies of organismal biology and disease. See https://biochemistry.stanford.edu/ for more information on our department.

We are seeking a Student and Postdoctoral Affairs Manager to manage our Biochemistry PhD and Postdoctoral programs.  In this role, you will be a vital member of our department, responsible for all departmental student services functions, with direct oversight of the PhD and postdoctoral programs.  You will represent the Biochemistry Department in working partnerships with central administration, university departments, graduate students, postdoctoral fellows, and visiting students and postdocs. As a key member of Biochemistry Administrative Team, you will report directly to the Biochemistry DFA (Director of Finance and Administration) and work closely with the aDFA (Associate Director of Finance and Administration), Department Chair, Graduate Student Advisor, and will be the department’s liaison to external units within the Medical School and University.  You will administer, implement, and interpret university and department policies and procedures on issues regarding admission and appointment, financial aid, housing, registrar services, visa services, student and postdoc life, advising, career counseling and academic services. You will identify, clarify, and resolve highly visible and/or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment. Specific responsibilities include, but are not limited to: budgeting student and postdoc funding and all related entries in GFPS and GFS, managing student and postdoc fellowships, managing graduate admissions processes, managing postdoc and visiting student appointment processes including visa services, maintaining student degree progress, advising individual students and postdocs, departmental curriculum management, oversight of annual departmental events including Prospective Graduate Admissions Interview Session and Incoming Graduate Orientation, and ensuring the accuracy and currency of Graduate Student Handbook and department website.

Are you proactive, personable, exude a high-level of customer service and seek to provide executive level administrative solutions? Then bring your talents and passions and join the Department of Biochemistry on our mission to educate the next generation of scientific innovators and leaders!

This position will be based on Stanford’s main campus with consideration given to the option for a hybrid work schedule (3 days onsite/2 days offsite), subject to operational need.

Duties include:

•    Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by faculty and other staff.
•    Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues. May be tasked with evaluating and recommending program improvements.
•    Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and faculty on sensitive and confidential issues.
•    Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
•    Reconcile complex issues; analyze diverse transactions from multiple sources.
•    Summarize data from multiple sources, prepare management reports and presentations.
•    Identify and evaluate data needs, manage the implementation and development of technology.
•    Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison represent department and university at meetings and events.
•    Provide advice to students and postdoctoral fellows on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions. 
•    Apprise students of research, fellowship and scholarship opportunities, make recommendations and manage awarded grants. 
•    Serve as a subject matter expert to students and other departments; represent unit/department.
•    May lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
•    Oversee, analyze and assist in financial processes and development of budgets for all student and postdoctoral funding needs.
•    Serve as a key member of project teams.
•    May train and supervise other staff, volunteers, student and temporary workers.

* - Other duties may also be assigned

The expected pay range for this position is $91,874 to $108,373 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

DESIRED QUALIFICATIONS:

•    Advanced computer skills and demonstrated experience with office software and email applications and cloud-based collaboration sites/software (Google Drive, Box, SmartSheets, etc).
•    Proven success in following through and completing projects.
•    Excellent organizational skills and attention to detail.
•    Excellent verbal and written communication skills.
•    Excellent customer service and interpersonal skills.
•    Ability to prioritize and multi-task.
•    Ability to take initiative and ownership of projects.
•    Ability to exercise sounds judgement routinely and independently in making decisions.
•    Proficiency with Stanford systems (including Stanford Graduate Financial Support System – GFS)
•    Prior experience with Visa Services/Processes

EDUCATION & EXPERIENCE (REQUIRED):

Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

•    Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
•    Advanced analysis and problem solving skills.
•    Advanced computer skills, including experience with Microsoft Office Suite.
•    Advanced customer service skills.
•    Relevant computer systems/technology experience.
•    Understanding of financial transactions.
•    Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

CERTIFICATIONS & LICENSES:

None

PHYSICAL REQUIREMENTS*:

•    Frequently sit, perform desk-based computer tasks.
•    Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

*- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

•    Occasional evening and weekend hours. 

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