Sr. Hosting Services Operations Engineer

🔍 Business Affairs: University IT (UIT), Stanford, California, United States

📁: Information Technology Services

📅   : Dec 10, 2024 Post Date

📅   : 105423 Requisition #

About the Role

We invite you to join our community as a Senior Cloud Operations Administrator. This role puts you at the forefront of managing Stanford University's critical compute and storage infrastructure, supporting both academic and administrative functions as well as Stanford Healthcare's essential services. Your expertise will be pivotal in ensuring our infrastructure remains secure, efficient, and adaptable to evolving needs.

As a subject matter expert, you will design, install, configure, optimize, and maintain complex operating system platforms. You will also develop strategic plans for long-term capacity utilization and provide advisory support for the university's information technology ecosystem.

This is a hybrid eligible role.

Responsibilities

As a Sr. Cloud Operations Administrator, you will:

Managing Compute and Storage Infrastructure: Oversee the private cloud environment to ensure high performance and availability.
Designing and Implementing Cloud Strategies: Lead initiatives to adopt emerging cloud technologies and drive continuous improvements. Serve as the organization administrator for AWS, GCP, and Azure, managing cloud accounts, policies, and configurations to ensure optimal performance, security, and cost-effectiveness across all platforms.
Managing Enterprise Virtualization Platforms: Design, troubleshoot, and maintain enterprise virtualization platforms, addressing issues related to storage, networking, and performance.
Developing Automated Workflows: Create and maintain automated workflows using vCenter Orchestrator to streamline operations.
Ensuring System Stability: Maintain system stability and respond quickly to incidents, preventing disruptions to patient care, academic activities, and administrative operations.
Overseeing Security and Compliance: Ensure data security and regulatory compliance, especially in healthcare-related systems.
Optimizing Resource Utilization: Enhance efficiency and reduce costs by optimizing compute and storage resources.
Mentoring Team Members: Develop the skills of junior team members to build a resilient Hosting Services team.
Establishing Service Levels: Ensure client server infrastructure maintains full operational capability.
Collaborating on Incident Response and Disaster Recovery: Partner with IT personnel to create and maintain incident response, disaster recovery, and business continuity plans.

You will also:

Lead the development, installation, and maintenance of operating systems, utilities, and software on computing systems.
Anticipate risks, resolve issues, and prevent emergencies to protect system operations and data integrity.
Formulate and implement system security strategies, policies, and procedures that align with best practices.
Collaborate with other IT teams to confirm strategies, assess the technical feasibility of initiatives, and ensure system compatibility within the university’s framework.
Conduct capacity planning for system configurations, software services, network services, and load distribution.
Serve as a technical expert or lead in university-wide system administration, potentially managing system administration staff.
Manage large-scale computing projects and vendor relationships, including negotiating maintenance agreements.

Requirements

To be successful in this role, you should have:

Cloud Operations Experience: Significant experience managing compute and storage infrastructure in a private cloud environment.
Technical Expertise: Proficiency in cloud infrastructure design, deployment, and maintenance at the enterprise level.
Security and Compliance Knowledge: Understanding of data security standards and regulatory frameworks, such as HIPAA.
Leadership Skills: Experience leading and mentoring technical teams, with a focus on collaboration and skill development.
Problem-Solving Abilities: Strong skills in troubleshooting complex issues related to storage, networking, and performance.
Commitment to Excellence: A proven track record of optimizing systems and maintaining high service levels.

The expected pay range for this position is $184,630 – 210,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on a wide range of factors that are unique to each candidate including but not limited to geographic location, knowledge, skills and abilities, relevant education, depth and breadth of experience, performance; as well as other business and organization needs such as (but not limited to) the scope and responsibilities of the position, the minimum qualifications, departmental budget availability, and market and internal equity across the unit, department and reporting relationships.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information