Senior Manager, Event Security Operations

Minimum Education and Experience Required

Bachelor's degree and ten years of relevant experience or combination of education and relevant experience; at least three years of supervisory experience. 

Minimum Knowledge, Skills and Abilities Required

• Strong commitment to further the mission and goals of Stanford University and the Department of Public Safety.
• Demonstrated expertise in planning and overseeing the implementation of security and emergency management plans for large scale and/or politically sensitive events.
• Successful track record of collaboration and use of diplomacy in a complex political and social university environment. Exceptional interpersonal, negotiation and political acumen skills. Able to influence people, solve problems, trouble shoot, think creatively and resolve conflicts.
• Exceptional customer service skills with the ability to cultivate professional business partnerships.
• Demonstrated history in creating innovative event planning strategies and successful event collaborations.
• Excellent facility for overseeing numerous polices and understanding their relationships to one another when analyzing events and promoting best practices.
• The ability to develop long-term working relationships with faculty, staff, donors, alumni, students, and others outside of Stanford.
• Demonstrated competency in budget management, cost accounting and vendor contract relationships. Exceptional analytical and problem-solving skills to review and analyze and synthesize complex financial and scheduling information.
• Proven skills in management of a diverse staff including, motivating, mentoring, staff development and compensation, evaluation assessment, and goals setting. Principles of organizational dynamics, management, training and progressive discipline.
• Demonstrated ability to work in a fast-paced environment and complete work in a timely and accurate manner, coordinate multiple activities, meet deadlines, and work independently; self-motivated with the ability to make improvements, enhance work habits and prioritize assignments, when necessary; and exercise independent judgment on behalf of the department.  
• Proficiency in business applications, such as Microsoft Office and the ability to adapt quickly to new technologies and processes. computer literacy; understanding of and ability to apply accounting skills and concepts; ability to adapt to new technologies and processes.
• Recommend, assist, test, or implement process streamlining, system improvements or work flow changes including related change management programs.
• Ability to handle sensitive issues with tact and maintain confidentiality.
• Strong knowledge of industry standards, trends and/or regulatory requirements.
• Possess and maintain a valid CA driver’s license. 

Physical Requirements

• Constantly perform desk-based computer tasks.
• Frequently stand/walk, sit, grasp lightly/fine manipulation.
• Frequently use a telephone.
• Occasionally reach/work above shoulders, grasp forcefully, sort/file paperwork, lift/carry/push/pull objects that weigh 10 lbs.
• Rarely twist/bend/stoop/squat, kneel/crawl.
• Possess and maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting or standing for extended periods of time, sometimes in inclement weather conditions, and operating assigned office equipment.
• Ability to maintain a valid, non-commercial California driver’s license.  
• Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.  

Working Conditions

• Evening, weekend work and shift work will be required.
• Ability to respond to schedule adjustments, sometimes with little advanced notice.
• Ability to respond to campus in a timely manner in the event of an emergency.
• Potential exposure to crowds, protests, unstable situations, loud noises and inclement weather.
• Wear personal protective equipment as defined/required by job assignments.
• Willingness to carry a department issue communication device (mobile phone) and consistently answer calls.  

Work Standards

• Interpersonal Skills:  demonstrates this ability to work well with Stanford colleagues including senior staff members and clients and with external organizations.
• Promote a culture of safety:  demonstrates a commitment to personal responsibility and a value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the policies found in the University Administrative Guide, the department General Orders, and applicable department policies and procedures.  

Special Requirements

• Applicant must pass a detailed police background investigation including a search of local, state, and national files for criminal history.
• Must be able and willing to respond to and work large-scale special events as well as unplanned critical incidents, sometimes with little advance notice.
• All personnel working for the department are responsible for providing public safety services to the community.   Personnel will be trained to perform duties outside their normal day-to-day responsibilities, such as dispatching and/or emergency call taking and/or special events logistics support, so they are able to provide support during emergencies and special events.   Training includes familiarity with the Incident Command System.  

Selection Process (specific order of the process is subject to change)

• Application
• Personal History Questionnaire (PHQ)
• Interview with Department personnel
• Extensive police background investigation
• Personal Interview with the Director of Public Safety

The expected pay range for this position is $179,000 to $225,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: 

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more! 

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. 

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.