Salesforce Administrator & Analyst, Office of Accessible Education

To be successful in this role, you will bring:

• Bachelor’s degree and five years of relevant experience, or combination of education and relevant experience.
• Fluency with the principles and practice of Salesforce Sales, Service, and Experience Cloud customization and configuration.
• Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests.
• Ability to work well independently and as a team member.
• Excellent verbal and written communication skills, with the ability to synthesize and articulate complex technical concepts to non-technical users. Ability to explain applications and system fundamentals to others.
• Ability to exercise sound judgment.
• Strong analysis and problem-solving skills.
• Commitment to delivering high-quality support and maintaining positive relationships.
• A willingness to take on new challenges in a dynamic and changing environment and work gracefully under pressure.
• Knowledge and embodiment of diversity and inclusion best practices. Ability to work collaboratively with individuals and groups from various identities, cultures, and backgrounds.
• Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

In addition, preferred qualifications include:

• Strong hands-on knowledge of Salesforce-related technologies like Education Data Architecture (EDA), FormAssembly, Conga, and GoMeddo.
• Salesforce Certifications.
• Experience with other business process SaaS, such as Tableau and AdobeSign.
• Experience with non-profit or higher education organizations preferred.
• Excellent organizational skills including an ability to oversee a wide variety of activities, to anticipate pitfalls, to propose and implement effective solutions, while being able to set and re-adjust often competing priorities.
• High level of energy, flexibility, and the desire to continue learning.

Working Conditions:

• This is a remote work eligible position. Onsite days may be scheduled, as needed, to meet departmental needs.
• This position requires occasional work on evenings and weekends.

* Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

This role is open to candidates anywhere in the United States. Stanford University has five Regional Pay Structures. The compensation for this position will be based on the location of the successful candidate. 

The expected pay range for this position is $99,459 to $129,187 per annum for remote positions.
The expected pay range for this position is $122,024 to $140,000 per annum for Stanford Work Location positions.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

HOW TO APPLY:

We invite you to apply by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a one-page cover letter along with your online application. For full consideration, apply by Monday, 13 January 2025.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.