Program Manager, Student Engagement & Inclusion

🔍 Graduate School of Business, Stanford, California, United States

📁: Student Services

📅   : Oct 07, 2024 Post Date

📅   : 104850 Requisition #

Program Manager, Student Engagement & Inclusion

Stanford Graduate School of Business

Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We are committed to advancing diversity, equity, and inclusion in service of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world. We invite you to be part of this mission.

Student Engagement & Inclusion (SEI) is a team within the MBA & MSx Programs at the GSB that values working directly with student leaders and appreciates the role of student activities in creating a vibrant and inclusive community. The team provides support for student leaders to leverage their leadership potential through extracurricular and co-curricular activities in an academic environment.

The GSB is seeking a student services professional who is excited to support students in cultivating meaningful experiences. As a Program Manager, the central mission of this role is to collaboratively work with the SEI team to support student clubs ensuring that events and activities are safe, inclusive, successful, and reflect well on the institution. The Program Manager will also plan and execute large-scale events to enhance the student experience. The Program Manager interacts with MBA and MSx students and has a significant impact on individual student leaders and the student body as a whole.

The Program Manager is responsible for regular club events, including advising on policies and procedures, answering questions, reviewing and approving event proposals, ensuring event compliance, and escalating complex events. As the primary contact, the Program Manager communicates and collaborates with the team to deliver exceptional student service.

The successful Program Manager has experience with event coordination and balancing multiple and competing priorities. Additionally, the Program Manager has a strong, student-centered orientation, acute problem-solving skills, attention to detail, a good sense of humor, and a sharp mind. Experience with professional graduate business students/culture is preferred.

This is a full-time position with the expectation of being onsite at least four days per week after the training period.

Your primary responsibilities* include:

- Club Event Advising
  - Review club event submissions for approval. Provide support and guidance to student leaders in their event planning and execution efforts. Actively respond to inquiries regarding club events and activities, ensuring that events follow appropriate policies and procedures. Collaborate with SEI team members to address more complex cases.
- Event Coordination and Execution:
  - Organize the annual Student Activities Fair, featuring over 60+ GSB clubs and 16 GSB departments.
  - Organize information sessions and resources that encourage participation in clubs, student government, and other leadership opportunities.
  - Provide direct administrative support for the execution of annual student-led retreats, conferences, and banquets. Manage catering orders, communicate with vendors, support the event registration process, collaborate with advisors for event communications and promotions, oversee venue reservations and equipment needs, manage transportation logistics, etc.
- Club Operations & Systems Support:
  - Maintain and optimize internal processes and systems that support club operations, including club leadership and membership email lists, university club management platforms (CardinalEngage & GrantEd), student leader resources, annual club registration process, etc.
  - Regularly maintain updates on the internal website, manage the GSB student leader lists, oversee the liability waiver collection process, etc.
  - Continually assess and improve workflows to enhance efficiency and effectiveness.
- Policy Interpretation:
  - Understand, communicate, and uphold policies; collaborate with SEI team members to recommend policy changes as needed. Serve as a subject matter expert to students and other departments.
- Support MBA & MSx Programs Activities:
  - Participate in and support department initiatives and major annual student activities as a fully-engaged member of the MBA & MSx Programs team. Maintain a flexible mindset to assume Student Engagement & Inclusion in special projects as needed.

To be successful in this position, you will bring:

- Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
- Strong written and verbal communication skills to clearly and effectively communicate information to students and colleagues.
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
- Strong customer service or student service skills.
- Basic computer skills, including experience with Microsoft Office Suite and Google Suite.
- Basic analysis and problem-solving skills.
- Understanding of financial transactions.
- Ability to learn and understand compliance with legal, financial, and university policies and external regulations.
- Ability to work occasional evenings and weekends.
- Ability to work an on-site schedule and occasional hybrid during non-peak student periods.

In addition, preferred requirements include:

- Experience with student affairs, student activities, and with graduate students in a highly selective program is desirable.
- Experience with working with student organization management platforms.

The expected pay range for this position is $66,560 - $85,000 per year.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

● Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or leader discuss global issues.
● A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
● A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.
● Discovery and fun. Visit campus gardens, trails, and museums.
● Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!

We pride ourselves in being a culture that encourages and empowers you.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application.

*The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at gsb_humanresources@stanford.edu. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information