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Student Services
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107309 Requisition #

Note: This is a 1-year fixed term position. This position has been deemed critical by the School of Engineering Dean’s office and is exempt from the hiring freeze.

The School of Engineering

Stanford Engineering has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world’s most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world’s most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

The Computer Science department is seeking a Program Manager - Code in Place (PM) to oversee and manage the day-to-day operations of the program, Code In Place. This role will ensure compliance with academic and technical standards while providing support to registered users and external partners. The PM will coordinate development updates, analyze data to propose recommendations, and evaluate new technologies to optimize resource allocation and user feedback, with the ultimate goal of enhancing program efficiency. If you are passionate about technology and education and possess strong organizational and analytical skills, we encourage you to apply.

This position is eligible for a hybrid work arrangement with occasional visits to the Stanford campus, subject to operational needs.

 

In this role, you will:

  • Conduct interviews, hire students as teaching assistants and remote section leaders.  
  • Work closely with Stanford’s Engineering Center for Global and Online Education (CGOE) to coordinate on all the necessary elements for the program.
  • Serve as a point of contact for partnerships and growth opportunities that helps Code in Place expand.
  • High level team management and serving as a reliable teaching, informational source of truth for students, section leaders and teaching assistants on program registration, course lessons, assignment Q&As, program updates and examples of possible career choices.
  • Help with student grievances and handle students with special needs. Such as postponing progress within the program for a later date of completion, to attend to emergencies.
  • Prepare training materials, guidelines and onboarding materials for section leaders. Update materials as program grows and expands.
  • Prepare detailed timelines, deliverables, dates, goals, anticipates program’s needs, etc.
  • Compile evaluations from students, teaching assistants, section leaders. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.
  • Develop, analyze, influence and review, policies, processes and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendation for implementation of changes.
  • Identify inconsistencies, redundancies, errors and bugs within the program to minimize any errors and  improve user experience.
  • Oversee and timely prepare certificates.

 

Education & Experience (Required):

  • Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.

 

Knowledge, Skills, & Abilities (Required):

  • Strong written and verbal communication skills.
  • Basic computer skills, including experience with Microsoft Office Suite.
  • Basic analysis and problem solving skills.
  • Customer service skills.
  • Relevant computer systems/technology experience.
  • Understanding of financial transactions.
  • Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

 

Education & Experience (Desired):

  • Demonstrated ability and interest in interacting with and mentoring students.
  • Prior experience working in a lab setting.
  • General background in a discipline related to the work of specific lab(s).
  • Ability to coordinate and manage multiple projects in a complex and technical environment.

 

Working Conditions:

  • May work extended or unusual work hours due to research or project requirements and peak work cycles.
  • Ability to work in an environment with graduate and PhD students.

 

Physical Requirements:

  • Frequently sit, perform desk-based computer tasks.
  • Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

 

Work Standards:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu

 

Pay Range:

The expected pay range for this position is $80,905 to $91,375 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

 

Why Stanford is for you:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

 

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application. The cover letter should briefly describe why you believe you are a good fit for this position.

 

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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