Operations Lead

🔍 School of Engineering, Stanford, California, United States

📁: Administration

📅   : May 29, 2025 Post Date

📅   : 106554 Requisition #

Note: This position has been deemed critical by the School of Engineering Dean's Office and is exempt from the hiring freeze.

Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

The School of Engineering

Stanford Engineering has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

The Center for Global & Online Education (CGOE) is a leader in global, online and extended education. Established in 1995, we are located on the Stanford University campus and work with Stanford faculty, departments, schools, and centers to design and deliver engaging, high-quality online, in-person, and blended learning experiences to both matriculated students and a global audience of learners.

CGOE operates and manages Stanford Online, Stanford’s online learning provider, and provides access to credit-bearing courses, certificates and degrees; professional education; group and custom programs, and free and open access content. We also operate and manage a number of technology-rich classrooms and studios as well as a variety of educational technology tools and platforms. We support Stanford teaching teams in the utilization of different pedagogical approaches and technologies to improve faculty impact and learner outcomes. CGOE increases access to Stanford teaching and research and fosters a global community of learners, industry leaders, and Stanford faculty & instructors.

The Operations Lead provides operational support to 70+ non-academic staff, 200+ online graduate courses, 90+ professional programs, and 30+ custom programs. This position will lead the administrative and operational functions in the areas of facilities, office management, and departmental support in the compliance and programs departments. This position also serves as a liaison between the department and School of Engineering administration.

This position is eligible for a hybrid work arrangement with occasional visits to the Stanford campus, subject to operational needs.

In this role, you will:

Independently lead, administer, and evaluate the day-to-day operational functions for CGOE by identifying and executing tasks for administrative functions, including spaces and facilities (badges, Lenel system, building access, etc.), office administration, and departmental support in compliance and programs.
Analyze and interpret policies; develop, revise and implement procedures for CGOE operations, including human resources, facilities, and administrative functions
Represent CGOE to external stakeholders and constituencies related to similar inquiries (i.e. CardinalTemps, vendors, etc.)
Organize and/or participate in outreach activities that may include developing communications and planning events and/or conferences.
May direct staff to perform various tasks and assignments across all levels to comply with procedures set in place for effective policies and operations.

*Other duties as assigned

Additional responsibilities:

Make recommendations that impact policies and programs, and assign resources to achieve the goals of the programs
Lead and coordinate classroom renovation projects, managing timelines, budgets, vendor relations, and stakeholder communication to ensure projects are completed efficiently, safely, and with minimal operational disruption.
Manage complex scheduling and calendar coordination for senior leadership, organizing high-level meetings, strategic planning sessions, and departmental events while handling competing priorities and confidential information with discretion.
Review, process, gather, and compile accounting transactions and documents for completeness, accuracy, and compliance.
Review transactions, support documents, journal postings, etc. for accuracy, consistency, authorizations and compliance.
Review and approve expenditures.
Process labor distribution adjustments.

Education & Experience (Required):

Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills, & Abilities (Required):

Demonstrated ability to prioritize own work and multi-task.
Demonstrated excellent organizational skills.
Demonstrated ability to take initiative and ownership of projects.
Ability to communicate effectively both orally and in writing.
Ability to routinely and independently exercise sound judgment in making decisions.
Demonstrated experience working independently and as part of a team.
Relevant subject matter knowledge.
Ability to direct the work of others, for jobs requiring supervision.

Physical Requirements:

Constantly perform desk-based computer tasks.
Frequently stand/walk, sitting, grasp lightly/fine manipulation.
Occasionally use a telephone.
Rarely lift/carry/push/pull objects that weigh 11-20 pounds.

Work Standards:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu

Pay Range:

The actual pay will be pro-rated based on the 75% FTE.

The expected pay range for this position is $99,015 to $126,383 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for you:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

How to Apply:

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application. The cover letter should briefly describe why you believe you are a good fit for this position.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information