Locksmith Master

This position is represented by SEIU Local 2007 and the collective bargaining agreement between the university and SEIU Local 2007 governs the terms and conditions of employment.

Anticipated Shift: Monday-Friday 9:00AM-5:30PM

The anticipated shift is based on the operational needs and can change at any time with notice.

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Stanford University is one of the world's leading teaching and research universities. Founded in 1891, Stanford’s mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world. With world-class scholars and seven schools located together on a single campus, Stanford offers academic excellence across the broadest array of disciplines including business, education, engineering, humanities and sciences, law, medicine, and sustainability. It also is an engine of innovation, blending theory and practice to move ideas and discoveries from labs and classrooms out into the world. Stanford strives to foster a culture of expansive inquiry, fresh thinking, searching discussion, and freedom of thought – preparing students for leadership and engaged citizenship in the world. The university is located between San Francisco and San Jose in the heart of California's Silicon Valley, on a scenic 8,180-acre campus.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high-quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $3B asset portfolio comprising over 7 million square feet—one-third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises. In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions: Student Housing Operations & Stanford Conferences; Stanford Dining and Hospitality & Auxiliaries; Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners—Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.

“Students (Customers) First” is R&DE’s mantra and its strategic goals reflect its commitment to delivering service excellence to the campus community. R&DE’s belief is “students are never an interruption in our day; they are the reason we are here.”

R&DE’s dedication to promoting fair treatment, access to opportunities, and a positive work environment is reflected in its essential priorities and efforts for cultivating a culture of operational excellence as a foundational cornerstone. R&DE is committed to creating and sustaining inclusive excellence where all staff feel a sense of belonging and are empowered to thrive.

Summary of Position:

Under general supervision, performs repairs, installations, maintenance on doors, manual/automated locks, locking systems and security devices; computerized access control systems; door operators, closers, exit devices, and all associated hardware. The Technician’s priorities are determined by the manager. Once work is assigned, the Technician, working under the direction of the Manager and Lead, determines work methods and procedures with the concurrence of the Manager. Work is checked by the Shop Manager, Lead Technician, Housing Building Managers, and student customers (via satisfaction survey) for quality, cleanliness, and timeliness. The Building Access Technician is required to maintain a professional and respectful service approach to students, faculty, staff, and visitors to the University. The Building Access Technician performs assigned duties in such a way to contribute to internal/external customer satisfaction and confidence in the services provided.

Primary Job Responsibilities:

Summary:

The Building Access and Security technician installs, maintains, repairs, and adjusts all types of doors, hardware, locks and their components for Housing buildings, rooms, and furniture; cuts and issues keys; implements, troubleshoots, repairs and maintains computerized access control systems; upgrades and maintains security systems; maintains and repairs automatic door openers, door closing units and control gates; services and maintains door tele-entry systems; inspects completed work for conformance with R&DE MCP specification requirements and compliance with applicable building and safety codes and regulations; inspects related work performed by contractors; estimates time and materials for locksmith and building access projects; participates in the maintenance and operations of a locksmith, Building Access & Security shop

Primary Responsibilities:

50% Electronic Access work

20% Locksmith work

25% Security door work

5% Preventive Maintenance inspections

Install, troubleshoot, repair, and maintain doors, frames, commercial lock/security hardware including locks, keying systems, door hardware, automatic electric door operators, electronic access system, related building access, and security systems and hardware

Complete all work following applicable codes and industry workmanship standards

Produce and/or modify doors for locks

Cut new keys; replace broken or lost keys

Produce and/or modifying key cores to coincide with keying data 

Perform inspections and preventative maintenance on doors, door hardware, card access devices, and Tele-entry Door King System

Cleans, maintains, adjusts, calibrates and services equipment used in the performance of duties

Install, service, replace, and remodel doors, frames, and storefronts

Monitors work done by outside contractors for adherence to MCP specifications and reports back to the supervisor

Shared Responsibilities:

Maintains appropriate service and repair records

Researches, equipment parts, and supplies assist in maintaining stock 

Responds to routine and emergency calls for repairs and service

May train and direct the work of other classified staff in the area

Assists and serves as back up to other Building Access & Security employees

Required Abilities:

Ability to perform high-level commercial locksmith work in a code-compliant, workman-like manner

Ability to correctly troubleshoot, repair, replace, install doors, frames, related hardware

Ability to utilize features of applicable access control systems

Read and work from plans, drawings, and blueprints as appropriate to trade

Maintain computerized inventory and master locking systems records

Assist in training other similarly-classified staff

Ability to follow and give oral and written instructions

Ability to communicate effectively orally and in writing with the manager, coworkers, customers

Able to build and maintain cooperative working relationships; demonstrate sensitivity to, and respect for a diverse population

Meet the physical demands of the job including standing, kneeling, bending, stooping for extended periods, ability to lift 75 pounds, work from ladders, exposure to weather

Knowledge Of:

Thorough knowledge of the practices and procedures of the methods

Materials and tools used in the locksmith trade

Understanding of complex access and control systems

Thorough knowledge of all types of locks, fastening devices, and related hardware

Working knowledge of electrical locking and security systems and devices applicable code requirements, including those regulations on fire exits and door hardware

Ability to work from plans and specifications

Utilize appropriate methods and practices followed in the maintenance of tools, machinery, and equipment

Observe safety precautions in performing all work