Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University’s physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university’s academic mission, as well as preserving and enhancing Stanford’s 8,180 acres, and pride ourselves on supporting the teaching and research of the university as “Caretakers of a LEGACY."
Stanford Redwood City (SRWC) is a 35-acre campus located 5 miles north of the historical Palo Alto campus. It opened in March of 2019 and provides a workspace for about 2,000 employees, including three of the university’s eight vice presidents. Employees work in critical areas such as the School of Medicine, Business Affairs, Human Resources, and Office of Development. The campus includes four modern office buildings, a café and outdoor promenade and plazas, a childcare center, parking garage, wellness center with a rooftop pool, and a credit union.
Stanford is now the third-largest employer in Redwood City.
Stanford Redwood City Operations is a cohesive and diverse team of professionals, united by a shared dedication to excellence and collaboration. With a remarkable 123 years of combined knowledge and expertise, our team brings a wealth of experience to managing and enhancing the Stanford Redwood City campus.
Guided by our leading tagline, “Building community and legacy through operational excellence,” we take pride in our work, striving to create an environment that supports Stanford’s mission while fostering a vibrant and inclusive community. Whether ensuring seamless operations, maintaining world-class facilities, or enhancing campus services, our team is committed to achieving shared goals that leave a lasting impact on both the university and those we serve.
The Building Experience Ambassador serves as the welcoming face of the Stanford University Redwood City Campus, creating a positive first impression for staff, visitors, service providers, faculty, and students. This role ensures exceptional customer service by providing assistance, directions, and information, fostering a professional and friendly atmosphere that reflects the university’s commitment to excellence.
This position provides a service that encompasses hospitality, safety and security, administrative support, and community engagement. The ideal candidate is a motivated and articulate self-starter who enjoys being around people, is enthusiastic about customer service, has impeccable follow-through skills, and thrives in fast-paced environments, with frequent interruptions. If you are excited about new opportunities to learn, grow, and impact Stanford’s mission, this may be the right career opportunity for you!
This full-time role is designated as essential and requires on-site work; telecommuting is not available. This position reports to the Associate Director, Campus Engagement.
*Other duties may also be assigned
* Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
The expected pay range for this position is $23.76 to $28.27 per hour.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
I love that Stanford is supportive of learning, and as an education institution, that pursuit of knowledge extends to staff members through professional development, wellness, financial planning and staff affinity groups.
Nora Cata
School of Engineering
I get to apply my real-world experiences in a setting that welcomes diversity in thinking and offers support in applying new methods. In my short time at Stanford, I've been able to streamline processes that provide better and faster information to our students.
Phillip Cheng
Office of the Vice Provost for Student Affairs
Besides its contributions to science, health, and medicine, Stanford is also the home of pioneers across disciplines. Joining Stanford has been a great way to contribute to our society by supporting emerging leaders.
Denisha Clark
School of Medicine
I like working in a place where ideas matter. Working at Stanford means being part of a vibrant, international culture in addition to getting to do meaningful work.
Laura Lind
Office of the President and Provost
Join Stanford in shaping a better tomorrow for your community, humanity and the planet we call home.