IT Technical Manager 2

Qualifications

• A commitment to the success of the customer along with an understanding of how to enable that success through information technology and business management. This position requires at least 5 or more years of progressive experience in a client-focused IT environment, including experience in staff management and supporting service delivery. Bachelor’s Degree or an equivalent combination of education and experience is required.
• Proven ability to lead, manage, plan, and support a technically oriented environment. Ability to work independently and exercise good judgment. Experience hiring, supervising, coaching and performance management required.
• Excellent customer relationship skills, consensus building skills, and ability to establish working relationships in a diverse and distributed organization; flexible in adapting to clients’ changing needs.
• Ability to handle multiple priorities and high-stress situations, including upset or angry clients.
• Excellent verbal and written communication skills required. Including the ability to communicate in both highly technical and non-technical environments. Financial management experience desired.
• Ability to identify, prioritize, and resolve issues quickly and make decisions that meet University objectives, in a collaborative culture. Knowledge of and commitment to standard methodologies in delivering support and services. Apply sound supervisory practices and meet University compliance standards and practices.

Stanford University’s commitment to safely and effectively meet the public health challenge presented by COVID-19 extends to ensuring University employees may work from home, or another off-site location, where determined appropriate, whenever necessary through the end of June 2021.  The department will give reasonable notice when employees are expected to return to work at the Redwood City campus.

Why Stanford is for You

Stanford University has revolutionized the way we live and enrich the world.  Supporting this mission is our diverse and dedicated 17,000 staff.  We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow.  We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our work-class exercise facilities.  We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.