IT Systems Analyst

🔍 Land, Buildings and Real Estate, Redwood City, California, United States

New

📁: Information Technology Services

📅   : 2 hours ago Post Date

📅   : 109025 Requisition #

We are Land, Buildings & Real Estate (LBRE):
Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university’s academic mission, as well as preserving and enhancing Stanford’s 8,100 acres, and pride ourselves on supporting the teaching and research of the university as “Caretakers of a Legacy."

The Role
We are seeking an energetic and passionate individual to join our IT Infrastructure & Security team as an IT Systems Analyst within the Land, Buildings and Real Estate (LBRE) IT division.

The group delivers Server Infrastructure and Security related services to support Sustainability and Energy Management, Facilities Operations, Stanford Transportation, and the Central Energy Facility (CEF). As a member of the LBRE-IT Infrastructure & Security team, reporting to the IT Systems Analyst Lead, the incoming the IT Systems Analyst will:

foster close working relationships with business partners
develop an in-depth understanding of business needs and priorities
coordinate technical resources and services to meet those needs and priorities
serve as project leader on small projects

Our business partners are responsible for the physical infrastructure and facilities that make Stanford a world-class research and educational institution. A range of operational technologies including Industrial Control Systems (ICS), Supervisory Control and Data Acquisition (SCADA), Building Management Systems (BMS), Distributed Control Systems (DCS), and Internet of Things (IoT) devices are deployed to ensure the availability and reliability of utility services and building systems. The security, reliability and availability of these systems is crucial to supporting Stanford’s mission.

Core Duties:

Understand business processes and translate into system solutions.
Assist with feasibility studies of enhancement requests, identifying options and recommending an IT solution.
Assist the project manager in developing project scope, cost, resources, impact and schedule.
Create business requirements, including business rules, quality attributes, performance goals, external interfaces and constraints.
Collaborate with the business partners and test team to create and execute system test plans, user-acceptance testing and rollout.
Assist the development team to develop technical specifications.
Perform production support activities, including triaging issues, evaluating patches and fixes, assessing impact, and implementing solution.
Conduct in-depth analysis to solve problems, identifying gaps and issues that minimize system modification and maintenance; make recommendations, including discovering new approaches or applications.
Design and document modules and components and how they will interface with each other.
Develop functional specifications to ensure compliance with system development lifecycle methods.

What you will do as an IT Systems Analyst:

You will engage business partners with quarterly security check-ins for their IoT devices
You will provide device owners processes for remediating IoT and system related vulnerabilities
You will work alongside another IT Systems Analyst with IoT related projects including gathering network requirements and performing security assessments
You will assist with initial determination of the feasibility of requests and ensure user requirements are thoroughly and accurately documented
You will perform weekly on-site visits to collaborate with our business partners which includes triaging IoT device issues and documenting essential information
You will learn to apply security best practices to safeguard our IT infrastructure

Education & Experience:

Bachelor's degree and five years of relevant experience or combination of education and relevant experience.
Preferred experience with various operating systems and computing devices.
Preferred exposure to both Windows and Unix/Linux systems

Minimum Knowledge, Skills and Abilities:

Strong communication and interpersonal skills
Ability to establish effective, ongoing relationships with clients, staff, and management.
Ability to apply information technology best practices, including security controls (both physical and information security), for asset management and troubleshooting.
Ability to learn and adapt to new operating systems (Windows, Mac, Various Linux/Unix distributions)
Demonstrated success in time management with the ability to prioritize tasks and projects
Ability to work effectively and collaboratively with minimum direction.

Knowledge, Skills and Abilities:

Demonstrated experience with both process and data modeling.
Demonstrated experience with fit/gap analysis.
Understanding of relational database concepts.
Strong understanding of the components of web applications.
Strong understanding of the software development life cycle.
Strong problem solving and troubleshooting skills.
Ability to work effectively and collaboratively with minimum direction.
Effective verbal and written communication skills.
Ability to establish effective, ongoing relationships with clients, staff and management.
Ability to manage multiple competing priorities and work under pressure in high stress situations.
Demonstrated ability to program or script.

Certifications and Licenses:
None

PHYSICAL REQUIREMENTS*:

Constantly perform desk-based computer tasks.
Frequently sit, grasp lightly/fine manipulation.
Occasionally stand/walk, use a telephone.
Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

Work extended hours.

WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $102,628 to $125,399 per annum.

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Final offers of employment are contingent upon successful completion of national criminal background check, national sex offender registry search and, where applicable, driving record.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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