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Administration
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89380 Requisition #
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MINIMUM REQUIREMENTS:

 

Education & Experience:

Bachelor’s Degree and four years of relevant experience or combination of education and relevant experience.

 

Knowledge, Skills and Abilities:

  • Demonstrates leadership traits including effective communication, supervisory skills, and the ability to manage workflow.
  • Demonstrates excellent problem solving and decision-making skills to effectively solve and respond to complicated requests.
  • Excellent customer service experience and a proven ability to meet performance standards.
  • Ability to communicate effectively in English both verbally and in writing with individuals and groups of diverse backgrounds.
  • Ability to work independently and as a member of a team.
  • Excellent attention to detail and accuracy.
  • Able to use authority, knowledge, and judgment to effectively respond to complicated requests.
  • Ability to multitask.
  • Ability to learn policies and procedures and correctly provide that information to customers and use information to make sound decisions.
  • Strong computer skills such as Microsoft Office (Outlook, Word, Excel, and PowerPoint).

DESIRED QUALIFICAIONS:

  • Ability to promote diversity, multiculturalism, and inclusion in the execution of role.
  • Successfully combine hard (e.g., technical knowledge, critical and analytical thinking, problem solving) and soft skills (e.g., people skills, communication, such as active listening, interpersonal and intrapersonal relationship, teamwork, emotional intelligence, collaboration/conflict management) to meet position requirements.
  • Demonstrates a wide range of people (or soft skills) to build and sustain respectful and collaborative relationships/networks, internal and external to R&DE.
  • Demonstrates effective emotional intelligence, especially in situations with time constraints.

 

Certifications and Licenses:

None

 

PHYSICAL REQUIREMENTS*:

  • Frequently stand/walk, sit, perform desk-based computer tasks, use a telephone, and grasp lightly/fine manipulation.
  • Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, lift/carry/push/pull objects that weigh up to 20 pounds, writing by hand, sort/file paperwork.
  • Rarely kneel/crawl.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

 

WORKING CONDITIONS:

  • Occasional work on evenings and weekends
  • May work extended hours.

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford’s colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

 

This role is designated as essential and requires incumbents to report to the worksite. Telecommute is not an option for this role.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. 

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

 

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