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III. Qualifications
Candidate must have excellent customer service skills and be comfortable working with the public.
· Proficient cash handling and transactional skills
· Detail oriented and cash handling accuracy are essential
· Excellent customer service relations skills with the ability to cultivate a positive retail experience for customers, staff, visitors and vendors
· Must demonstrate a “can do” attitude and foster positive relationships
· Strong team player as well as an individual contributor
· Strong technical skills, ability to use cash register and POS systems proficiently
· Must have proficient basic math to do simple math calculations
· Good understanding of retail merchandises, pricing, product flow
· Excellent written and oral communications skills to ensure signage accuracy and communicate with customers, vendors and management with confidence
· Ability to resolve simple customer questions and/or complaints
· Regular attendance
IV. Certifications and Licenses
· If handling food, California Food Handler Training Certification within 90 days of hire.
· If performing drop-off or delivery services, a valid California Non-Commercial class Driver’s license.
V. Physical Requirements
GENERAL PHYSICAL REQUIREMENTS
Light to medium work. Exerting up to 25-50 pounds of lifting force occasionally and/or a negligible amount of force constantly to move objects. Subject to wet floors, temperature extremes, and excessive noise. Position frequently involves long hours and widely diverse duties. Must be able to bend, stoop and perform extensive walking. Must be able to exert well-paced mobility to move quickly to the different areas of the facility as service and production demands require.
Working Conditions
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Frequency of Occurrence
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Extreme Temperature Changes
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10-30%
|
Walking
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30-60%
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Standing
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50-80%
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Sitting
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10-20%
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Bending
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10-50%
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Squatting
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10-20%
|
Hand and Finger Dexterity
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10-40%
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Reaching
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10-50%
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Climbing
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10-20%
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Noise
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90-100%
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Lifting, Carrying, Pushing, Pulling
Up to 10 lbs.
Up to 25 lbs.
Up to 50 lbs.
Over 50 lbs.
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30-60%
20-50%
10-20%
5-10%
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VI. English Proficiency Requirements
Must be able to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and communicate effectively with customers (staff, visitors, students) by listening and speaking clearly to them.
WORK STANDARDS
● When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
● Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
● Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
● Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/ and the appropriate collective bargaining agreement at https://cardinalatwork.stanford.edu/hr-processes-policiespolicies/labor-relations-collective-bargaining
The expected pay for this position is $24.09 (Step 1) per hour. Placement in the pay range is subject to the applicable Collective Bargaining Agreement.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
Internal candidate rates will be applied based on the CBA language for promotion and transfer.
Why Stanford is for You:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
● Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
● A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
● A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
● Discovery and fun. Stroll through historic sculptures, trails, and museums.
● Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.