Custodial and Facilities Operations Training and Development Program Manager

MINIMUM REQUIREMENTS:

 Education & Experience:

Bachelor’s degree and three years of relevant experience, or a combination of education and relevant experience.

 KNOWLEDGE, SKILLS, AND ABILITIES:

• Possess leading subject matter expertise on talent management problems and practices; advise and make recommendations to management.
• Expertise and experience developing and implementing effective talent management solutions, including learning and development, performance management, and organizational effectiveness.
• Demonstrated ability to establish a strong partnership with the human resources partners and other members of the management team.
• Strong program/project management skills and experience.
• Ability to build the confidence of others through open communication and respectful behavior.
• Ability to connect with customers, partners, suppliers, and colleagues across functions to achieve significant results.
• Excellent interpersonal and communication skills, integrity, and self-confidence.
• Strong influencing capability: able to skillfully influence peers, colleagues, and vendors to promote and sell ideas; ability to build broad-based relationships across the organization.
• Proficiency with standard desktop applications for word processing, spreadsheets, and presentations.
• Demonstrated ability to provide engaging training programs for diverse groups of individuals and spanning from, entry-level to senior management positions and bargaining unit employees.
• Strong public speaking skills, ability to relate to a diverse audience. Serve as a liaison or facilitator in meetings and trainings.

PREFERRED QUALIFICATIONS:

• Experience in a university environment is desirable; experience in a student housing environment is highly preferred.
• Experience working in a custodial and facilities operation program.
• Demonstrated experience and understanding of adult education.
• Preferred experience in a multi-lingual and diverse work groups
• Preferred knowledge of, and ability to train to, technical side of custodial operations: correct cleaning practices, proper use of chemicals, tools, and equipment; use of personal-protective equipment (PPE); efficient and effective ways to clean space based on time and motion; etc.
• Ability to communicate in a respectful behavior with all customers, partners, suppliers, and colleagues across all functions to achieve significant results.
• Ability to promote diversity, multiculturalism, and inclusion in the execution of role.
• Successfully combine hard (e.g., technical knowledge, critical and analytical thinking, problem solving) and soft skills (e.g., people skills, communication, such as active listening, interpersonal and intrapersonal relationships, teamwork).
• Demonstrates effective emotional intelligence, political astuteness, ability for independent decision-making, sound judgement, experience in student development, and a proven aptitude for excellent customer service skills
• Excellent oral and written communication skills.

CERTIFICATIONS AND LICENSES:

• Valid California Non-commercial Driver’s License.

PHYSICAL REQUIREMENTS*:

• Frequently stand/walk, sit, perform desk-based computer tasks, use a telephone, and grasp lightly/fine manipulation.
• Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork, lift/carry/push/pull objects that weigh up to 40 pounds.
• Occasionally kneel/crawl.
• Frequently operate foot and/or hand controls.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

• Travel on campus to schools/units/buildings.
• Must wear personal protective equipment as defined/required by job assignments.
• May rarely be exposed to high voltage electricity, radiation or electromagnetic fields, lasers, noise > 80dB TWA, allergens/biohazards/chemicals /asbestos, or heavy metals
• May rarely work in confined spaces or at heights ≥10 feet.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $120K to $123K per annum ($57.69 to $59.13 / hour).

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

Why Stanford is for You:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

•  Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
•  A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
•  A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
•  Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

 The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

 Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

 Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.