Client Success Manager

REQUIREMENTS 

• Bachelor’s degree and three years of relevant experience, or a combination of education and relevant experience
• Ability to work independently to meet expectations and deadlines
• Excellent written and oral communication skills
• Demonstrated ability to understand the target audience lifecycle and ability to convert leads into new business.
• Demonstrated time management skills 
• Experience with managing products/programs.
• Demonstrated ability to manage multiple projects simultaneously
• Demonstrated understanding of modern cloud computing fundamentals, specifically Amazon Web Services, Google Cloud Platform and Microsoft Azure
• Experience with Jira desirable

PERKS AT STANFORD

We work for the greater good. We don’t have conventional tech company perks, but if you’re local, we'll pay for your Caltrain ticket, match-and-double your retirement contributions, help with your dependent's tuition, and provide healthcare options that include zero deductible plans. Because Stanford is a 501(c)(3) non-profit, you might qualify for the Public Service Loan Forgiveness program with the Dept of Education.

• https://uit.stanford.edu/
• https://uit.stanford.edu/tcg
• https://uit.stanford.edu/tcg/cloud
• https://tcg.sh/msa
• https://uit.stanford.edu/guide/perks
• https://uhr.stanford.edu/stanford-sweeteners

TCG supports working from home and helping to make your commute, and your life-work balance, a success.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.