Associate Director of Technology

🔍 Undergraduate Admissions: Financial Aid Office: Visitor Information Services, Stanford, California, United States

📁: Information Technology Services

📅   : Jan 09, 2025 Post Date

📅   : 105600 Requisition #

Please include both a resume and cover letter with your application for this position.

Offices of Undergraduate Admission, Financial Aid and Visitor Information Services

Unit Description:

The Financial Aid Office strives to enable all admitted students to take advantage of the opportunities at Stanford through one of the most generous financial aid programs in the nation. We are a dynamic team of dedicated professionals committed to serving all students, both undergraduate and graduate, and their families. We maximize use of technology to provide funding, tools and information necessary to meet educational expenses for all students. We ensure that institutional, governmental and private funds are administered in compliance with the highest standards of fiscal responsibility.

Position Summary:

The Financial Aid Office (FAO) seeks an Associate Director of Technology to provide specific requirements and/or design solutions for business information systems and incorporate new technical systems to improve work-flow, production, efficiency and effectiveness.

Your responsibilities include:

Translating business processes into system requirements and/or development of systems solutions (e.g., designing an expedited system process flow to meet a demand for faster aid application turnaround during a high-volume packaging season).
Analyzing new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs (e.g., determining the best way to utilize system resources to comply with a new federal reporting requirement with accuracy and efficiency).
Specifying functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues (e.g., refining the logic behind a customized financial aid award notification process to accommodate separation of direct and indirect costs in the student budget).
Reviewing, researching and evaluating software to determine its usefulness and appropriateness as related to existing or proposed business systems; assisting or developing preliminary and detailed system design documentation.
Performing testing of new systems, upgrades and patching of existing systems; planning, conducting and documenting results of testing (e.g., managing the department’s testing of quarterly regulatory updates to financial aid software).
Developing instructional materials, training and job aids.
Advising users requiring assistance in solving complex problems or issues regarding management and business systems.
Analyzing data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.
Liaising with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.
Coordinating the implementation of new or modified business systems.

* Other duties may also be assigned.

To be successful in this position, you will bring:

Knowledge of computer system capabilities, business processes, and work flow.
Experience with enterprise applications and understanding of database driven applications.
Strong understanding of the software development life cycle.
Current knowledge of rapidly changing computer technology.
Skill in conducting interviews and facilitating group meetings.
Skill in developing and conducting training programs.
Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
Strong listening, negotiation and conflict resolution skills.
Ability to design and document complex business systems.
Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

In addition, minimum requirements include:

A Bachelor’s degree and five years of relevant experience or a combination of education and relevant experience.

Working Conditions:

May work extended or non-standard hours based on project or business needs.

Working Standards:

Hybrid work schedule; 2 days onsite.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or auditing a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The expected pay range for this position is $119,554 - $144,067 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information