Assistant Director Housing Operations

MINIMUM REQUIREMENTS

Education & Experience

Bachelor’s degree and three years of relevant experience in administrative and financial management, or combination of education and relevant experience.

Experience in a university environment is desirable; experience in a student housing environment is highly preferred.

Knowledge, Skills and Abilities

• Demonstrated supervisory skills including conflict resolution.
• Excellent strategic planning and organizational skills.
• Excellent oral and written communication skills.
• Demonstrated financial management knowledge.
• Effective interpersonal skills.
• Proficient in engaging and partnering with internal and external university workgroups and leveraging those associations to benefit the organization.
• Solid analytical and problem-solving skills.
• Strong expertise in business and management computer applications and databases.
• Proficiency in industry standards and/or regulatory requirements.
• Subject matter expertise for area(s) of responsibility.

Certifications and Licenses

None

DESIRED REQUIREMENTS

• Ability to promote diversity, multiculturalism, and inclusion in the execution of role.
• Ability to lead diverse and inclusive work teams toward common vision or goal(s); establishes oneself as an essential team contributor.
• Successfully combine hard (e.g., technical knowledge, critical and analytical thinking, problem solving) and soft skills (e.g., people skills, communication, such as active listening, interpersonal and intrapersonal relationship, teamwork, emotional intelligence, collaboration/conflict management) to meet position requirements.
• Demonstrates a wide range of people (or soft skills) to build and sustain respectful and collaborative relationships/networks, internal and external to R&DE.
• Demonstrates political astuteness by managing relationship boundaries.
• Demonstrates agility to lead change
• Demonstrates effective emotional intelligence, especially in situations with time constraints
• Ability to coach, give and accept performance feedback; train and develop staff

PHYSICAL REQUIREMENTS*

• Constantly perform desk-based computer tasks.
• Frequently sitting.
• Occasionally stand/walk, reach/work above shoulders, use a telephone, writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.
• Rarely twist/bend/stoop/squat, sort/file paperwork or parts, lift/carry/push/pull objects that weigh 11-20 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS

• May work evenings and weekends, during operationally peak periods and/or in response to urgent or emergency related scenarios.
• As an exempt employee, respond to “after hours” and “weekend” outreach by senior leadership.
• Ability to serve on the after-hours response “duty supervisor” rotation program (responding to and taking action on emergency phone calls for division and department). “Duty Supervisor” role is typically two or three “week-long” rotations per year. Ability to serve as back-up for Associate Director, as well as provide back-up for other Assistant Directors when requested.

WORK STANDARDS

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.