Access Control Administrator

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.

“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.  In R&DE,“Excellence is defined by aligning our strategic goals and performance with our vision.”

This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.

JOB PURPOSE:

Coordinate solutions, working independently, solely supporting the operations, maintenance, repair, troubleshooting, upkeep, inventory tracking, and refurbishing activities related to building access systems.  Manage the hardware, system functionality of electronic access systems and assist with and perform system troubleshooting, diagnostics, new component part activation. Work closely with Locksmith team on electronic access installation planning – parts and labor needs. Assist with access systems preventive maintenance programs – development, planning, execution. Co- manage all aspects of key and core combination hierarchies, applications providing back-up coverage for these responsibilities when required and co-manage the maintenance of all building keying records. Working with master keying systems structure, keying hierarchy. Assist with keying system design and oversight of building keying projects and perform key audits to ensure keying system integrity. This is an individual contributor role.

CORE DUTIES:

           ·           Serve as maintenance point of contact for facilities’ electronic access systems issues in complex facilities as defined above; initiate work requests, monitor completion; suggest metrics, monitor and report related trends.

           ·           Perform functional condition assessments on equipment, troubleshooting analyze results, identify and establish preventive maintenance plan coordinate, direct, inspect and approve contract work related to electronic access, third party vendors.

           ·           Complete electronic access systems project coordination acting as a project coordinator/liaison; and overseeing and executing electronic access projects (limited to small, local projects), including their organization, scheduling, budgeting, and implementation.

           ·           May oversee and supervise assigned staff engaged in supporting electronic access building systems.

           ·           Assist with / provide back-up coverage:

o    Maintain R&DE Key Database by assigning core marks with location information spaces

o    Plan, control, keep all records for all R&DE key core pinning database to meet high level building security requirements

o    Prepare and generate core combinations using Best Access manual calculations or by using Best Access Keystone program for re-keying work orders or projects

o    Oversee keying or re-keying of all facilities, work with vendors, project managers, coordinators, building managers in re-keying rooms, buildings, during construction or renovation, or due to loss of master key, etc. including development of keying plan, developing cost estimates for keying projects, project schedule development, scheduling work with the vendor and building manager

o    Performs project quality assurance function for facilities keying/re-key by testing new keys in all room cores before the opening of a facility.

o    Provide technical directions for BU locksmith staff in core re-pinning and cutting keys.

o    Manages, organizes, tracks, determines appropriate levels for all (thousands) keys, locks, cores, hardware inventory for all security operations.

o    Orders and receives all keys, cores, security, and other hardware for stock and special projects.

o    Prepares and assigns core and key packets for all student room/apartment re-keys.

o    As a subject matter expert, performs construction/renovation project plan reviews for keying, access control requirements, lock, hardware needs. Maintain secured key vaults throughout R&DE.

o    Manage projects, special studies, reports assigned.

o    Work with the Stanford Fire Marshal Marshall and Stanford Facility lock shop in maintaining keys inside the Knox Boxes at all Housing and Dining facility locations for first responders.

o    Provides directions to temporary support staff and vendors for special initiatives.